You've heard the old saying all your life: There's no such thing as a stupid question. It's true; if you don't ask, you won't know the answer.
At DaVinci Roofscapes we get LOTS of questions from homeowners preparing for a roof replacement. We've heard it all.
Here are the top five questions our customer service team members get most frequently:
#1 – How much does your composite roofing cost?
Answer: We manufacture the product, and the final installed price is based on factors very specific to your project … such as the roof pitch, how high your home is, tear off of the original roof, etc. Only a local roofing contractor can give you an accurate estimate after reviewing your home.
#2 – How can I find a local contractor?
Answer: Easy. We can help you identify a roofer in your area. We'll even reach out to the contractor first to make sure their schedule is open to meet with you and send your project information to them in advance. Plus, we'll send samples ahead of time to the contractor so they can show you the colors you're most interested in.
#3 – Can you send me samples?
Answer: Yes, we can do that, but first let us check with the local DaVinci representative in your area to see if he has some colors you're interested in on hand. Perhaps he can drop them off and answer any additional questions you have. If not, we can send samples to you via FedEx or UPS Ground.
#4 – Can you send me a list of homes in my area with DaVinci Roofscapes products on them?
Answer: Absolutely. However, keep in mind these are private residences and not show homes. Please take care to view the installations from the sidewalk only so as not to disturb the homeowner's privacy.
#5 – Will the polymer roofing fade over time?
Answer: All outdoor building products fade to varying degrees, but DaVinci's imitation slate and composite shake roofing products are designed to perform in the most challenging conditions. Our roofing tiles have color throughout each piece and we include ultraviolet (UV) inhibitors to assure that our products weather better than most other natural or synthetic roofing products.